Organize & Grow

With our NEW TruTek CRM software it’s easy to automate your daily work activities so that you can focus on getting new customers and more profits! We are more than a customer contact Management Software. Our software can RUN your Business where other programs leave off.

TruTek is easy to customize and adapt to your changing needs. Affordable to businesses of all sizes and easy to use! Check out our super affordable plans.

Close more sales and provide better service by having all of your customer data in one easily accessible place. You’ll love having it all at your fingertips!

More Features:

• Have access to all customer info, instantly viewing service issues, pending orders, credits and overdue invoices
• Simple Sales Tracking & Reporting
• Special voice activated caller ID
• Automated Scheduling & Service Dispatching
• Have complete customer insight every step of the way
• Lower Your Costs With Our Advertising Campaigns
• Mobile Apps

Delight Customers

In today’s economy business experts have studied why certain businesses in the same industry will flourish while others fail.

The answer: The quality of customer service!

It’s time you increase the quality of your customer service with our easy to use and affordable software!

Our TruTek CRM System is designed to create stronger customer relationships thus bringing you more profits and customer retention.

Communication is the key to a successful relationship. And whether your goal is to attract new customers, keep existing customers, or "both" it's essential to develop solid relationships with your contacts and customers. You can do this easily with TruTek!

TruTek CRM Systems can help you cultivate those relationships through increased touch points with customers and prospects that will positively impact your business creating more profits for you.

Each time a customer calls all of their information will be at your fingertips. Customers love knowing that you remember their comments, past issues and conversations. You will love knowing immediately their account balance, credits and potential sales interests.

You will be able to beat your competition by storing specific personal information about your customers, such as family size, ages, and occupation to serve them better and effectively enact new marketing strategies. Your customers will be delighted by your interest!

Sign Up Now for a Free Trial Today!

Marketing Campaigns

Years ago, CRM software was thought to be just a nice way to keep track of your customers. Most of the time it was expensive, hard to learn and for the service industries just glorified accounting software!

It’s time for a new way to think! The world has changed! In the present economic environment many businesses will flourish while others in the same industry will fail.

Why? The Quality of Customer service & High Touch Marketing! by having all of your customer data in one easily accessible place.

Now more than ever building good customer relationships is vital for your business to grow and be successful. The new expression “high touch” marketing means to keep your name and services in front of your customers and their friends!.

Having a high tech, high touch and affordable CRM software for your services is considered the BEST OF BUSINESS STRATEGIES! You can do it withTruTek..

You will be able to increase your repeat business with our built in marketing campaigns!.

Your customers will love to receive money saving offers, promotions, updates, and general information about your business. When you have a great idea, tell your customers about IMMEDIATELY , email or social media is the way to do it fast and inexpensive!.

More Marketing Features:

• Lower costs with our Email advertising campaigns
• Automated email tracking & history
• Execute large volume, personalized campaigns with no IT overhead
• Measure results and fine-tune campaigns in real-time
• Have complete customer insight every step of the way
• Mobile Apps
• Can run in the cloud or on-site

Try it! Sign Up For A Free 30 Day Trial!

Sales and Service Schedule

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Finally - Scheduling software that optimizes your assets, protects your revenue and improves business performance.

Simplify your dispatching of service technicians using TruTek CRM. Your service department will operate more efficiently allowing more jobs to be done in a day.

Our Schedule is also integrated with our Customer Service Center and our built-in Power Dialer so your sales people will never miss that follow up call again.

TIME IS MONEY

Features

• Quickly access all pertinent information about customer equipment, service and billing history.
• Quickly and accurately enter service requests.
• Allows technicians to be reassigned to a different crew quickly and easily.
• Schedule is designed for sales or service department>
• Dispatch board views are available: daily, weekly, and monthly.
• Integrated Mapping
• The ability to store unlimited notes allows dispatchers to enter specific information for each circumstance.

Help your people get more out of every minute, every hour, every workday. TruTek CRM software with scheduling is designed to boost productivity by simplifying scheduling of Service and Sales calls.

QuickBooks Integration

With TruTek CRM you will have extreme account accuracy plus save time by not having to enter customer information into multiple systems.

No need to learn another accounting program as you will be able to continue using your existing QuickBooks accounting software.

The TruTek System integrates effortlessly with QuickBooks to keep all of your data matched with no need to import or export, making it easy to add TruTek CRM to your current operation.

Additional Benefits:

• Users of recent QuickBooks editions can have all of their accounting data fully integrated with TruTek.
• The QuickBooks Connector Interface eliminates any double entry or exporting of data.
• Save time by entering your customer information just once and you will find the information waiting in your QuickBooks customer base.
• Best part yet; upon opening a customer account, you will immediately be notified if the customer has outstanding balances due, credits or issues.

Get all of this with one EASY to use software package.

Caller Id Info

Service Overview

Integrated Caller ID. Phone Numbers in data base tie in with Caller ID. Customer Service made more effective. History of telephone calls. Phone numbers made available for the data base.

Why Choose Us

“I love knowing who is calling the office before I answer the telephone . . . I can have the customer’s file open and anticipate their needs before I even speak to them.”

Featured Services

Multi-Line Caller ID Hardware

Ethernet Link units are simply connected to the phone lines and plugged in to the local area network via a switch or router. The unit sends Caller ID information to one of your local computers and with a RWS application sends it to your CRM’s database, making it available to your selected users.

This ability allows real-time, off-site, call monitoring. For example, a district manager could view telephone traffic from their cellular phone or tablet.

Power Dialer

Increase Sales and Retain Customers

TruTek’s easy-to-use Power Dialer dramatically increases productivity and improves your campaign’s bottom-line by automatically dialing, skipping busy, no-answer and disconnected lines, optionally leaving a voice message on answering machines and--most importantly--never involving you or your employee on a call until a live person answers unless you choose otherwise.

When a live person answers, the software pops up a convenient window on your computer, detailing the person's name and number and account history.

TruTek Power Dialer dialing saves an incredible amount of time. It’s a semi-automatic dialer that you operate by pressing a few buttons on your keyboard, which dial numbers, play pre-recorded messages, transfer calls or record conversations.

All dialing, listening to the phone ring, dealing with answering machines, disconnected lines, no-answers, etc., is done by the software. You or your agents only get involved if a live person answers or if you choose to leave messages on answering machines. By using our Power Dialer, Sales and service agents can better focus on phone conversations with customers.

Because it is software-based, our Power Dialer doesn't require expensive phone equipment or lines. It is easy to setup and use, scalable to the size you need and can easily grow as you grow.

Our TruTek Power Dialer is a Speed Dialer not a Predictive dialer.

Note: Predictive dialing was invented to eliminate wasted time in telephone work. Typically, if a person manually dialed 1,000 phone numbers, fewer than 35 percent would be answered by a live person.

Without predictive type dialers, your company would spend about 80 percent of their time listening to the phone ring, waiting for a live pick up, dealing with invalid numbers or answering machines. Only about 20 percent of their time is spent actually generating sales and revenue.

The trouble with predictive dialer's is that they are regulated by the government. So, unless you're running a call center and can meet the requirements it's not practical for most businesses. However, the TruTek Power dialer can give you almost the same results because we've used many of the same features that the predictive dialer uses which will save you time and money.

The main difference is the predictive dialer connects to the party first and then after they answer finds an agent to give them their sales pitch so typically you have to have many salespersons ready to answer the phone because these dialers call very quickly.

This Power dialer feature is great for

• Business marketing campaigns by a single or multiple users .
• Nonprofit fundraising campaigns.
• Call campaign to deliver consistently uniform marketing or sales messages.

Key Features of our TruTek Power Dialer

• Easy to use - download and setup this dialer in less than 20 minutes.
• Uses VoIP internet dialing services or your company's PBX system. No need for telephone hardware.
• Power Dialer connects with you only when an answering machine or live person answers.
• Power Dialer automatically or manually leave voice messages on answering machines or quickly skip them to be redialed later.
• Power dialer, automatically skips busy lines, no answer lines and disconnected lines.
• Power dialing sends calling information to user’s computer with screen pop.
• User can work anywhere as long as there is internet connection.
• Record call selected by each user.

Easy Training

Don’t be afraid to try out this amazing new software!

See what our TruTek System can do for you in just 30 days for FREE!

Once you download the program, our technical support staff will help you get up and running in just a few hours! Plus, once set up you and your staff can access a large library of Web-based training videos conveniently located in the Training and Support Center.

This training (included at no extra charge) is available whenever it's needed! Don’t worry we will not leave you hanging in software limbo! You’ll love how our new system will streamline your customer service and increase your profits!

NO MORE HUGE BORING MANUALS TO READ AND PLOW THROUGH ! ! !

We will walk you through key processes and tasks to help you achieve better business results. Through easy to view demonstrations, our online mini-courses provide step-by-step instructions and illustrate best practices to help you and your staff members get started right away.

Avoid the pitfalls associated with many CRM software companies. Use TruTek!

Why TruTek CRM?

CRM stands for Customer Relationship Management. Our new easy CRM software is designed to assist you in managing your contact relationships and streamlining your staff for more productivity at a very low monthly cost that pays for itself through better production and customer care.

See what our TruTek enables you to access contact and customer information, manage and prioritize work dispatches, manage your sales, track all contact-related communications, and grow productive business relationships.

More Features:

• Have access to all customer info, instantly viewing service issues, pending orders, credits and overdue invoices
• Simple Sales Tracking & Reporting
• Special voice activated caller ID
• Automated Scheduling & Service Dispatching
• Have complete customer insight every step of the way
• Lower Your Costs With Our Advertising Campaigns
• Mobile Apps
• Can run in the cloud or on-site

Sign Up For A Free 30 Day Trial!

Our 100% Satisfaction Guarantee

Our 100% satisfaction guarantee means that you get to try us out risk free for 30 days.

Call Us Now: 407-688-7001